Cwallet Help Center

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how can we help?

Self-Service
Crypto Deposit Not Received
Crypto Deposit not credited to Cwallet account.
Crypto Refund Not Received
Crypto Refund not credited to Cwallet account.
Remove 2FA
Securely turn off Two-Factor Authentication.
Change Email
Update your account with a new email address.
Change Mobile
Update your account with a new mobile number.
Change Payment Password
Change the password used for your payments.
Change Login Password
Change the password used for login.
KYC
Verify your identity.
Cwallet Official Staff Verification
Confirm the person is an official staff member.
Crypto Deposit Not Received
Crypto Refund Not Received
Remove 2FA
Change Email
Change Mobile
Change Payment Password
Change Login Password
KYC
Cwallet Official Staff Verification
Top questions
FAQ